Our operating systems and polices are reviewed on an annual basis to maintain this certification, to ensure that we maintain a high level of service.
To be fully endorsed and compliant under the ISO 9001 standards, our regular actions include:
- Regular feedback calls to clients to review performance of staff placed on both temporary and permanent basis
- Performance management programs in place for our offsite employees
- Regular internal and external audits
Apart from our own capacity to perform a high level of service for our clients and candidates, the benchmark set through ISO 9001 certification is something we continually acknowledge in our approach.