Your privacy is important to us. This statement outlines AB Dental's policy on how we manage the personal information we hold about our customers and clients. It applies to all operations within AB Dental Employment Agency, including visitors to our website.

It is the policy of AB Dental to respect the confidentiality of information and the privacy of individuals. AB Dental is bound by the National Privacy Principles contained in the Privacy Act 1988 (as amended) in Australia; and by the Information Privacy Principles contained in the Privacy Act 1993 in New Zealand.

AB Dental Privacy Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and to make sure it remains appropriate to the changing environment. Any information we hold will be governed by the most current version of the AB Dental's Privacy Policy.

We will use our best efforts to ensure that the information you submit to us remains private, and is used only for the purpose you agree to. This document reflects our commitment to you.

AB Dental's Policy is based on openness

We are committed to being open about how we use personal information. Where our documents ask for personal information, we will generally state the purpose for its use and to whom it may be disclosed.

 

Type of personal information held by AB Dental

Personal information that we collect and hold usually falls into the following categories:

• Personal information submitted and obtained from each person seeking employment and other sources in connection with applications for work
• Work performance information
• Information about incidents in the workplace
• Staff Information
• Information submitted and obtained in relation to absences from work due to leave, illness or other causes
• Information obtained to assist in managing client and business relationships

 

General information collected from visitors to our website

In general, we gather information about all our website users collectively, such as what areas users visit more
frequently and what services users access the most. We only use such data anonymously and in the
aggregate. This information helps us determine what is most beneficial for our users, and how we can
continually create a better overall website experience for you.

 

Your personal information collected on the www.abdental.com.au website

In some instances we may need specific information about you, such as name, address, email address,
telephone number, etc. We will collect this information if you apply for a job or sign up for a service via our
website, for example

We may also ask you for other information such as the types of jobs you are interested in and your workplace
concerns in order to provide you with the best possible service and internet experience.

 

Purposes for which we hold personal information

We primarily hold personal information for the following:

• Placement operations – to assist you in finding a suitable position
• Recruitment – career guidance and management
• Staff management – to enable consultants to better service your career requirements if are employed
  by AB Dental on a temporary or contract basis
• Training – to identify any training requirements
• Client and business relationship management – to ensure we are familiar with and fully understand
  your needs
• Marketing – to inform you of events, services and possible job opportunities

 

Sensitive Information (Australia only)

Sensitive information is a special category of personal information under the Australian Privacy Act 1988. It is
information or opinion about you, including membership of a professional or trade association or membership
of a trade union; criminal record; health or disability, etc.

As outlined in the Australian Privacy Act, sensitive information, can, in most cases, only be disclosed with your
consent

 

Disclosures

We may disclose your personal information for the purposes for which it is primarily held or for a related
secondary purpose and in some cases we may only disclose information with your consent.

We do not disclose personal information that you provide, such as your name, address, email address,
telephone number etc, to any outside parties, except when we believe we are under a lawful duty of care to do
so.

If the position you are applying for is in a country other than Australia or New Zealand, by submitting your
application to us, you are agreeing to your personal details being forwarded to employers, in that country.

 

Management of personal information

At AB Dental, we train our staff to respect the confidentiality of customer information and the privacy of
individuals. AB Dental regards breaches of your privacy very seriously and any breach will result in disciplinary
action being taken, dependent upon severity.

 

How do we store personal information?

Safeguarding the privacy of your information is important to us, whether you interact with us personally, by
phone, mail, over the internet or other electronic medium. We hold personal information in a combination of
secure computer storage facilities and paper-based files and other records, and take steps to protect the
personal information we hold from misuse, loss, unauthorised access, modification or disclosure.

We may need to maintain records for a significant period of time. However, when we consider information is
no longer needed, we will remove any details that will identify you or we will securely destroy the records.

 

How do we keep personal information accurate and up to date?

AB Dental endeavours to ensure that the personal information it holds is accurate and up to date. We realise
that information changes frequently with changes of address and other personal circumstances. We generally
update your customer information over the telephone. Please advise your consultant when your personal
details change.

If you have created a profile with Hays via our website, you are able to update or delete your personal
information whenever you apply for a new position advertised. To do so, simply click on apply for a position of
interest, log into your profile, and you will find options for editing or deleting the information you have
submitted.

Inquiries and complaints
You can make further inquiries or complaints about our privacy policy to:

Phone: +61 2 9553 4622
Fax: +61 2 9553 4611
Email: pam@abdental.com.au
Post: PO BOX 516, Kogarah, 1485

 

Access

Subject to some exceptions that are set out in the Australian National Privacy Principles you can gain access
to the personal information that we hold about you.

We do refuse access if it would interfere with the privacy rights of other persons or if it breaches any
confidentiality that attaches to that information.

To make a request to access your personal information, you will need to complete a written application
verifying your identity and specifying what information you require

We will impose a moderate charge in providing access. Please enquire at AB Dental for further information.

You should also anticipate that it may take a little time to process your application for access as there may be
a need to retrieve information from storage and review information in order to determine what information may
be provided.

 

Feedback

AB Dental has an area on our website where you can submit feedback. Any feedback that is submitted
through this area becomes the property of AB Dental. We may use this feedback, such as success stories or
responses to surveys, for marketing purposes, or to contact you for further feedback on the site.

 

Changes to our Privacy Policy

If we make any changes to our Privacy Policy, we will post these changes on our website so that you will
always know what information we gather, how we might use that information, and whether we will disclose it to
anyone. If, at any time, you have questions or concerns about our commitment to your privacy, please feel
free to email at pam@abdental.com.au